How to replace your KCPE or KCSE certificate.
Academic credentials are very important to advance your career or further your studies.
Your academic transcript is more than just a document. It reflects your achievements, diligence and hard work.
Unfortunately, losing or damaging these important documents can be a major setback to your academic and professional goals.
Fortunately, the Kenya National Examinations Council (KNEC) makes it easy for candidates to replace lost or damaged certificates, ensuring a smooth and efficient application process.
Replacement of KCSE and KCPE certifications procedure
KNEC’s internet portal, the Query Management Information System (QMIS), has made replacing misplaced or damaged KNEC credentials simple.
Applicants can start the process of replacing their certificates from the convenience of their homes by using this website.
Essential documents and steps
To initiate the replacement process, applicants need to submit certain documents, including:
Copy of the lost certificate or result slip
Legal affidavit
Registrar of persons confirmation
Police abstract showing the certificate is lost
Photocopies of ID
Passport photo
Letter of completion/ recommendation letter from a school
Once the necessary documents are assembled, applicants can proceed to file an application through the QMIS portal.
Create your QMIS account: If you don’t already have an account, you’ll need to register on the QMIS portal. Provide your personal details, including your full name, mobile number, postal address, and email address. After registering, you will receive login credentials via email.
2. Fill out the application form. Log in to the QMIS portal and go to the “Lost Certificate” section.
Enter your serial number, exam details and other relevant information. Please submit your application by attaching the required documents. 3. Payment and Processing: Once submitted, KNEC will verify your documents and provide payment details.
The registration fee is 5,220 shillings including VAT. Once payment is completed via MPESA, KNEC will begin processing your application.
Typically, you will receive your duplicate certificate within 15 business days. What should I do if my application is rejected? If your application is rejected, you can reapply by correcting any inaccuracies or providing missing documents.
KNEC will keep you informed of the status of your application through the contact information you provided during registration.
Certificate collection If your application is approved, KNEC will notify you through the contact information provided. Once your application has been processed and all required documents have been verified, KNEC will issue you an exam confirmation, which serves as a duplicate certificate. Applicants under 18 years of age must be accompanied by a parent or guardian with required documentation.
How to replace your KCPE or KCSE certificate.
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